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Branded Bites

Square integration

Your Square menu powers your direct ordering channel.

Branded Bites pulls your menu from Square, including categories, items, modifiers, and pricing. When you update pricing or item availability in Square, those changes sync into your ordering website and branded app. Orders placed by customers arrive in the Branded Bites order dashboard, where your team manages them.

Direct menu import from Square

Branded Bites imports your full menu from Square, including categories, items, modifiers, and descriptions. The import happens during onboarding so your direct ordering channel launches with the same menu you already run in Square. No re-entry from scratch.

Pricing that stays in sync

When you update pricing in Square, those changes sync into your Branded Bites ordering experience. Your direct ordering website and branded app stay current without a separate pricing update in a second system. Square stays the source of truth for your menu and pricing.

One menu to maintain

Because Branded Bites pulls from Square, you manage your menu in the system your team already knows. There is no parallel menu to keep updated and no risk of prices or items falling out of sync between your POS and your direct ordering channel.

Good to know

Where direct orders appear

Orders placed by customers through your direct ordering website or branded app arrive in the Branded Bites order dashboard. They do not go into Square. Staff monitor and manage incoming direct orders through the Branded Bites dashboard.

Branded Bites vs. Square Online

Square Online is Square's built-in website and ordering tool, designed to keep everything inside the Square ecosystem. Branded Bites is a purpose-built direct ordering platform that gives your restaurant its own branded web and app experience, loyalty rewards, SMS and email marketing, and order analytics. Restaurants using both get a stronger direct channel than Square Online provides on its own, without giving up Square as their POS.

Branded Bites compared to Square Online
FeatureBranded BitesSquare Online
Ordering websiteBranded, custom subdomain you ownHosted on Square's platform
Branded mobile appiOS and Android app under your restaurant's brandNot included with Square Online
Loyalty programConfigurable earn rules, VIP tiers, win-back, and redemptionsAvailable as a separate Square Loyalty subscription
SMS and email marketingBuilt-in, segment-targeted campaigns with order attributionAvailable as a separate Square Marketing subscription
Customer databaseDirect customer list in your Branded Bites dashboardWithin Square Customer Directory
Where orders are managedBranded Bites order dashboardOrders go into Square POS

Feature availability for Square Online may vary by plan and configuration. Review current Square Online documentation for the latest details.

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Square integration

Add direct ordering to your Square setup.

See how Branded Bites pulls your Square menu, keeps pricing synced, and adds a branded app and loyalty program your current stack does not include.