Features

One platform for direct orders, loyalty, delivery, and customer growth.

Branded Bites gives restaurants the tools to sell directly, reward loyal customers, run campaigns, connect delivery, and understand what is driving revenue.

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Direct online ordering

Own your ordering channel.

Give customers a direct way to order from your restaurant: via a branded website, a custom subdomain, or an ordering link you control. No marketplace fees, no third-party branding, no detour through someone else's app.

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Custom ordering subdomainMenu browsing and item modifiersCart, checkout, and order confirmationsPickup and delivery selectionCustomer accounts and reorder historyPromo code redemption at checkout

Branded mobile app

An app customers recognize as yours.

Your restaurant gets a mobile app on iOS and Android carrying your logo, colors, and menu. Customers can order, earn loyalty points, redeem rewards, view order history, and receive promotions, all inside your brand.

iOS and Android app experience

Custom restaurant branding

In-app menu ordering

Loyalty dashboard and rewards

Order history and favorites

Promotions connected to SMS and email

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Loyalty and rewards

Build the loyalty program your restaurant actually wants.

Reward customers for the behavior you want to grow: dollars spent, order count, item purchases, visits, or VIP status. Earning rules, redemption thresholds, and win-back campaigns are all configurable to match your restaurant.

Points per dollar spentOrder and item-based reward triggersVIP customer segmentsWin-back offers for inactive guestsBirthday and promotional rewardsCustom earning and redemption rules

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SMS and email marketing

Campaigns built into the ordering system.

Send SMS and email campaigns that point customers back to your direct ordering channel. First-order offers, win-back sequences, birthday rewards, and new menu promotions are managed inside the same platform as your ordering and loyalty tools.

SMS campaign tools

Email campaigns

Customer segmentation

Promo codes tied to campaigns

Campaign performance tracking

First-order and win-back offers

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POS integrations

Works with your existing POS.

Branded Bites imports your menu from Toast, Square, or Clover and keeps pricing in sync. One menu to maintain. Orders arrive in the Branded Bites dashboard, not your POS.

Toast integration Square integration Clover integration

Delivery and pickup

Pickup, Uber Direct, and DoorDash Drive built in.

Customers can choose pickup or delivery when ordering directly from your restaurant. Branded Bites supports Uber Direct and DoorDash Drive for delivery fulfillment, keeping the ordering relationship with your restaurant rather than a marketplace.

Customer pickup

Guests order ahead and pick up directly, with no driver coordination.

Uber Direct

Built-in delivery handoff through the Uber Direct driver network.

DoorDash Drive

Built-in delivery handoff through the DoorDash Drive network.

In-house delivery is available upon request for restaurants with their own drivers. Delivery fees are separate from the platform fee and can be passed to the customer.

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Analytics and owner dashboard

See what is actually driving direct revenue.

Track top items, repeat customer behavior, direct order growth, campaign attribution, and loyalty activity from one dashboard. Direct order data, campaign performance, and customer behavior in one place without manual exports.

Direct order reporting

Product-level performance tracking

Campaign order attribution

Loyalty activity overview

Repeat customer behavior

Customer database access

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